If you would like to a return or exchange an item, please follow the simple screen-by-screen instructions to complete your return or exchange. You'll be able to print a shipping label from your computer* to return the item back to us.
*Please note: You will need a printer to print the return/exchange forms and address label. If you do not have a printer, click here to contact member services.
1. Click on the "Take Me There" button below to view a list of all of your returnable items.
2. Find the item that you would like to return or exchange in the Item/Description list.
3. Click "Return."
Please print the label and affix it to your package. We recommend you return items via United States Postal Service (USPS).
Please fill out the return/exchange section of the form completely and enclose it with the item(s) you are returning.
Please allow up to 6 weeks to process our return and disregard any invoice you receive within that timeframe.